Shipping & Returns
ShippingIn-stock and shipping within 5 business days. Free U.S. shipping. International shipping available to select countries with Fedex service, check availability and rates on the Cart page.
ReturnsReturns for full refund are accepted within 30 days of your order’s delivery date, as long as the product is returned unused and in like-new condition.
Warranty & SupportAll products include a 30 Day Warranty, covering functional and aesthetic defects. We offer low-cost replacement parts through our support pages as well, to keep your piece in rotation even after an accident.
This product is rated 5.0 of 5.0 stars.
It has received 10 reviews.
I haven[’t used the carbon filters yet, but I sure appreciate the quick delivery of them and the hand pipe o-rings that I requested. I use the pipe all the time and expect to have it for many years
FedEx is a terrible choice of shipper to Canada, Heir should just use USPS International. In any case the pipe is lovely and while it was a nightmare getting the thing I do appreciate that Heir customer service was excellent in helping with the shipping issues.