Materials: Alumina Ceramic, Stainless Steel, Soda-Lime Glass, Silicone Rubber,
Included: Smoke Tool, Carry Case / Packaging
Size & Weight: 3lbs, 13 Inches
The Waterpipe 13 has a full size chamber, which allows for larger hits. The Waterpipe 11 has a medium size chamber, which creates a bubbler-style smoking experience. We recommend the full size Waterpipe 13 to anyone looking for the best smoking performance, whereas the Waterpipe 11 is a bit more comfortably handheld.
Shipping & Returns
Shipping: In-stock and shipping within 5 business days. Free U.S. shipping. International shipping available to select countries with Fedex service, check availability and rates on the Cart page.
Returns: Returns for full refund are accepted within 30 days of your order’s delivery date, as long as the product is returned unused and in like-new condition. To initiate a return request, email [email protected] with a description of any issue and your order number. Return shipping costs are the customer’s responsibility.
30 Day Warranty: We offer replacement parts and exchanges to resolve any issues within the first 30 days of receiving your product. Visit the support page to open a warranty claim. Our warranty applies to defects that render products non-functioning and less than premium quality. Specifically; air tight sealing, fit and finish defects, and non-accidental breakage caused by regular use as described in our User Manual. If we determine at our sole discretion that the claimed defect is covered by our warranty, we will offer a solution via replacement or exchange at no charge.
Replacement Parts: We offer low cost replacement parts to cover any accidental breakage. See our shop pages to find the correct replacement part. Please contact us via the form on the support page with any additional questions, we’d love to help!