I ordered one of the 13″ pipes about 2 years ago, I love it, good smooth hits and plenty of room for full size ice cubes, unfortunately mine did break due to me swatting at a bug and hitting only the pipe. It was not the first fall at all that broke it, this had happened at least 4 times from a 3 ft table so pretty durable. I ordered the 11 for replacement and it does fit the 13 inch mouthpiece, good news there. On the reorder the stem would not fit inside the glass housing so I sent an email and got a response instantly. They said they thought it was the glass not the stem and sent another within a day, shipping has been very quick. Got both the first and replacement order in the same week and the representative was great.

As an everyday smoker this is absolutely the best investment I have made! It took me awhile to convince myself to pay this much but damn I’m glad I did. It works as good as it looks and it looks really damn good. It’s well built, very sturdy and has some weight to it. The quality of this completely justifies the price if I’m being honest. If you’re on the fence about the price, just do it I promise you it’s worth it. I was fairly elevated within 10 minutes of taking this out the box. This thang HITS. This is the Rolls Royce of water pipes. I am an Heir fan for life after this

Title says it all. If you smoke everyday, or even just some days – why not smoke the best way possible? Take the plunge, make the purchase. The engineered design gives it the most pleasurable smoking experience possible – not to mention it draws like an absolute pencil. It’s ridiculously easy to keep clean – I clean mine once a week using only hot water, and it’s as pristine as the day I bought it with absolutely no remaining bong smell.

I completely 100% am proud of every dollar I spend on this beautiful baby, and am now a Heir customer for life. The waterpipe gets daily at home use, and it’s great to show off to friends when you really want to give them a trip to the clouds they’ll never forget.

Trust me on this one – you will not regret this purchase.

The Heir line of waterpipes are second to none! I bought mg first Heir product about six months ago. At first I was somewhat hesitant as the price is not the cheapest but I really liked the design and functionality idea behind it. After owning these products I urge you to buy them! I have been a recreational smoker for 40 years and have had many pipes and designs. This is far superior in nearly every way. The only thing about Heir waterpipes is they are breakable. They are far thicker glass and ceramic than typical but you need to be careful. The upside is replacement parts are fairly cheap and readily available if you do break something. If you are on the ledge, jump on Heir.

I bought this as a birthday present for my friend and he stops by the office daily to say it was the best present anybody has ever given him. The quality and design were next level.